Shipping Policy

At Lanslin, we strive to make your shopping experience seamless from checkout to delivery.

1. Processing Time

  • Weekend/holiday orders processed next business day

  • Custom jewelry pieces require 3-5 additional processing days

2. Shipping Options & Costs
International
🌍 Information $9.99 

Free Shipping

For orders of SGD $40.01 and above,

Free shipping will be successfully applied.

Standard Shipping

For orders ranging from SGD $0.00 to SGD $40.00 
⏰ 5-10 business days

3. Key Notes
✓ Real-time shipping calculator at checkout
✓ Combined orders automatically qualify for best rate
✓ Remote areas may incur $3.5 surcharge
✓ Full insurance coverage included

4. Customs & Duties

  • International buyers responsible for local taxes

  • Commercial invoices clearly marked "FASHION ACCESSORIES"

  • Declared value: 50% of purchase price

5. Tracking & Support

  • Tracking number emailed within 48hrs of shipment

  • 24/7 logistics support: service@lanslin.shop

  • Lost package claims accepted after 25 business days (international)

6. Sustainable Shipping

  • Recycled mailers for all orders

  • Carbon offset program for express shipments

  • Plastic-free packaging certified