Contact Us

We're here to elevate your shopping experience. Choose your preferred way to connect:

① Priority Support Channels
📧 Email
General Inquiries: hello@yourbrand.com
Order Support: support@yourbrand.com
Wholesale: partnership@yourbrand.com
Average response time: 2.1 hours (GMT+8 9AM-6PM)

📞 Virtual Office
US Toll-Free: +1 (888) 555-XXXX
UK Local: +44 20 XXXX XXXX
WeChat: YourBrandService
Voice messages returned within 4 business hours

② Social Connect
💬 Live Chat (右下角图标)
Mon-Fri 9AM-5PM GMT+8
Currently: [实时在线状态指示器]

📱 Social DM
Instagram: @yourbrandhandle
Facebook: fb.com/yourbrandpage
Response within 12 hours

③ Physical Correspondence
📬 Returns & Exchanges:
[Your Brand Name]
Fulfillment Center #338
456 Export Parkway
Shenzhen Free Trade Zone, China 518000

💼 Legal Notices:
[Your Brand Name] Ltd.
Attn: Legal Department
Unit 1201, Cyberport Tower
Hong Kong

④ Emergency Protocols
🔔 Customs Documentation Issues:
customs@yourbrand.com (24/7)

🚚 Logistics Emergencies:
+86 755 5555 XXXX (Chinese/English)

Before You Contact
✓ Track your order: [Order Lookup Tool]
✓ Check shipping status: [Tracking Portal]
✓ Instant answers: [FAQ Center]

Meet The Team
[创始人照片]
"As a former fashion buyer, I personally vet every supplier. Have questions about our quality process? Email me directly at amanda@yourbrand.com"
— Amanda Chen, Founder & Chief Curator

Service Commitment

• 100% human-powered support (no bots)

• Multilingual staff: EN/ZH/ES/FR

• GDPR-compliant communication

• Archived chat history available

Partner Network
🔗 Payment Processor: Stripe & PayPal Verified
🔗 Logistics: FedEx Strategic Partner
🔗 Sustainability: 1% for the Planet Member